Privacy Policy

HappyHavenHome ("we," "us," or "our") is committed to protecting the privacy and personal data of our users and customers ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union (EU).

  1. Data Controller

HappyHavenHome is the data controller for the personal data collected through our website and other services.

  1. Information We Collect

We may collect and process the following personal data:

  • Contact information (e.g., name, email address, phone number)
  • Payment and transaction details
  • Shipping address
  • User preferences and communication preferences
  • Website usage data (through cookies and similar technologies)
  1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract: To fulfill our obligations under any contract we have with you (e.g., processing orders, delivering products)
  • Legitimate interests: To pursue our legitimate business interests while ensuring that your privacy rights are protected (e.g., improving our services, conducting analytics)
  • Consent: For specific purposes where you have provided your consent (e.g., subscribing to our newsletter)
  1. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • Providing and personalizing our services
  • Processing orders and payments
  • Communicating with you (e.g., responding to inquiries, sending updates)
  • Marketing and promotional activities (with your consent where required)
  • Analyzing website usage and improving our services
  • Complying with legal obligations
  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal data when it is no longer needed.

  1. Data Sharing and Third Parties

We may share your personal data with trusted third-party service providers who assist us in operating our website and providing our services. These third parties are contractually obligated to handle your personal data in accordance with applicable data protection laws.

We may also disclose your personal data when required by law or if we believe such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

  1. International Data Transfers

Some of our third-party service providers may be located outside the EU. In such cases, we ensure appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses approved by the European Commission or relying on the service providers' Privacy Shield certification.

  1. Your Data Protection Rights

Subject to applicable law, you have the right to:

  • Access, rectify, or erase your personal data
  • Object to the processing of your personal data
  • Restrict or limit the processing of your personal data
  • Data portability
  • Withdraw your consent (where applicable)
  • Lodge a complaint with a supervisory authority

To exercise your rights or for any questions regarding the processing of your personal data, please contact us using the details provided at the end of this Privacy Policy.

  1. Data Security

We implement technical and organizational measures to ensure the security and confidentiality of your personal data, protecting it against unauthorized access, loss, or misuse.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at happyhavenhome@gmail.com